Return Policy

At Acres, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a straightforward return policy.

1. Return Window
   You have 30 days from the date of delivery to initiate a return for any reason.

2. Eligibility for Returns
   Items must be unworn, unwashed, and in their original packaging with all tags attached. We reserve the right to refuse returns that do not meet these criteria.

3. How to Initiate a Return
   To initiate a return, please contact our customer service at [Insert Contact Email] with your order number and the reason for the return. We will provide you with a return shipping label.

4. Return Shipping Costs
   If the return is due to an error on our part (e.g., wrong item, defective product), we will cover the return shipping costs. Otherwise, customers are responsible for return shipping fees.

5. Refund Process
   Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days.

6. Exchanges
   We do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order.